RSS
Facebook
What are you waiting for? Registration is now open to all university faculty and staff for two great events from the Division of Human Resources: the latest S.T.E.P.P. event, “Achieving Excellence through Superior Customer Service,” and the Faculty/Staff Spring Picnic.
STEPP Event
The S.T.E.P.P. event is scheduled for Wed., March 30, at noon, in the Graham Center Ballrooms. Guest speaker A. Parasuraman, co-author of Delivering Quality Service – Balancing Customer Perceptions and Expectations, will present and share his insights of more than 25 years of research on the topic of customer service.
Attendees are invited to bring their lunch and stay after the presentation for a book-signing opportunity. The FIU Bookstore has a limited supply of copies in stock currently, so hurry and purchase your copy today with your employee discount of 10 percent.
This event requires advance registration. To register, click here.
Faculty/Staff Spring Picnic
Mark your calendars for the 2011 FIU Faculty and Staff Spring Picnic Sat., April 16, from 1 to 5 p.m. at the Modesto A. Maidique Campus between the Blue and Gold parking garages.
This year’s picnic will be better than ever. If you missed last year’s event, you will not want to miss this one. In addition to great outdoor activities, music and fun for you, your family and friends to enjoy, the FIU Frost Art Museum will be hosting tours of current exhibitions, including Gran Torino: Italian Contemporary Art.
Bring your Blue and Gold spirit, and the university will supply the fun.
This is a ticketed event and RSVP is required by Friday, April 1. For additional information and to RSVP, please click here. To view more images of last year’s event, please click here.
For questions concerning either event, please contact Trudy Fernandez, director, HR Relations at 305-348-0101.
Our most impactful research: